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"Cleaning the Pentagon is an understatement. What you did was put life back into
the building."
-Darryl O. Diggs, Asst. Services Program Manager, Department of
Defense
Terrorists hit the Pentagon with a 130,000 pound airplane traveling at 345 mph with 9,000
gallons of fuel on board.
The World's Largest Office Building suffered great physical damage at the point of impact. Water
damage from sprinklers and fire hoses affected adjoining areas, and smoke and soot quickly
filled the 6.5 million square foot structure.
Rescue operations commenced immediately and, combined with the structural strength of the
building, prevented a more devastating loss of life than the 125 soldiers and
civilians killed in the attack.
At the same time, actions were taken so that evacuated personnel would be able to return to
their jobs as soon as possible. The need for expert clean-up was second only to the rescue effort.
The Pentagon called ServiceMaster Clean at 11:30 a.m. on the 11th. The ServiceMaster Recovery
Management staff, dedicated to catastrophic disaster mitigation and restoration, was on
the move by noon, and was at the Pentagon on September 12th. At 8:30 a.m. that day, a crew of
50 ServiceMaster Clean technicians mustered in the Pentagon's western parking lot. Supplies and
people from ServiceMaster Clean local offices were mobilizing up and down the East Coast and as
far away as Michigan.
Two ServiceMaster Clean restoration shifts worked 24/7 for five weeks. A day shift completed
the job on November 16th. Five million square feet of office space was back on line.
For more information, please visit the ServiceMasterClean.com website provided below.
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